Customer · Technology · Transformation

Turning complex technology into customer value.

Customer-focused technology leader with 10+ years of international experience across SaaS, Cloud, Cybersecurity, CX, Integration and Digital Transformation.

Executive-facing, commercially aware and technically fluent — connecting customers, Sales, Engineering, Product, Operations and Legal around measurable business outcomes.

Contact me Explore my experience ↓
10+YEARS EXPERIENCE
4EUROPEAN MARKETS
5STRATEGIC ENTERPRISE CUSTOMERS
3CONTACT CENTER PLATFORMS
5ENTERPRISE ECOSYSTEMS
Why hire me

A rare combination.

Technical depth without losing sight of the customer. Commercial awareness without sacrificing architectural credibility. International experience with a human-centered approach.

Customer Value

Discovery, adoption, customer journeys, value realization, executive engagement and long-term partnership thinking.

Technology Fluency

SaaS, PaaS, Cloud, Cybersecurity, APIs, Systems Integration, CX, CRM, IoT and Digital Transformation.

Commercial Impact

RFP/RFQ leadership, technical-commercial proposals, solution positioning, opportunity identification and value-based selling.

Cross-functional Leadership

Connecting Sales, Engineering, Product, Operations, Legal and customer leadership around complex priorities.

Career

Experience that connects the dots.

From technical consulting and integration to senior presales and customer transformation.

2024 — Present · Madrid

Senior Presales Consultant

Tata Consultancy Services · Cloud, Cybersecurity & Managed Services
  • Lead strategic enterprise customer engagements across Cloud, Cybersecurity, Networking and Managed Services.
  • Build executive relationships and connect technology decisions to business objectives and long-term customer outcomes.
  • Coordinate Sales, Engineering, Product, Operations and Legal across complex customer engagements.
  • Lead RFP, RFQ and tender processes and identify additional customer needs and expansion opportunities.
2022 — 2024 · Madrid

Cloud & Cybersecurity Presales Engineer

Telefónica · Cloud & Cybersecurity Competence Center
  • Designed enterprise Cloud, Cybersecurity and Customer Experience solutions around customer objectives.
  • Supported adoption strategies across 3 Contact Center platforms: Genesys Cloud, Talkdesk and Cisco Contact Center.
  • Connected customer ecosystems across Salesforce, SAP, Cisco, Zoom and Microsoft 365.
  • Delivered executive presentations, workshops, demos and technical-commercial proposals.
2022 · Madrid

Presales Consultant

Dimática Software Development
  • Translated business requirements into technical and commercial solution strategies.
  • Coordinated customers, Sales and Software Development around solution value and business objectives.
2021 — 2022 · Madrid

Integration Team Engineer

Logalty · SaaS, PaaS & Digital Trust
  • Supported enterprise customers through SaaS/PaaS integration, implementation and adoption.
  • Designed and validated REST and SOAP integrations.
  • Worked across electronic signatures, digital certificates, e-identity, biometrics and trust services.
  • Supported innovation initiatives involving Blockchain and IoT.
2017 — 2020 · Madrid

International Senior Product Consultant

Software AG · Integration, APIs & IoT
  • Served as strategic technology advisor across Spain, Germany, France and Italy.
  • Built relationships with 5 named strategic enterprise customers: DMG MORI, BITMARCK, CEB Bank, OCTO and MAPFRE.
  • Translated business objectives into integration, API, IoT and Enterprise Architecture strategies.
  • Delivered executive-level presentations and technical workshops.
2016 — 2017 · International

Customer Support Coordinator

FCC / Iberdrola USA
  • Coordinated international customer support operations and stakeholder communication.
2014 — 2016 · Madrid

Technical Consultant

CGI
  • Worked with business stakeholders to understand requirements and design customer-focused solutions.
  • Participated across the Software Development Lifecycle and developed enterprise web applications and portals.
Expertise

Built for modern enterprise roles.

Use the filters to quickly see where the profile is strongest.

“Helping organizations turn complex technology investments into measurable customer outcomes, long-term partnerships and sustainable growth.”
Customer Success StrategyCustomer Value RealizationCustomer AdoptionStrategic Account EngagementValue-Based SellingAccount GrowthCustomer AdvocacyExecutive Stakeholder Engagement
“Technical credibility that helps business and technology stakeholders make better decisions.”
SaaSPaaSAzureAWSCybersecurityRESTSOAPwebMethodsSalesforceSAPGenesys CloudTalkdeskCisco Contact CenterIoTDockerKubernetes
“Creating alignment across people, technology and business priorities.”
Cross-Functional LeadershipExecutive CommunicationStakeholder ManagementRFP / RFQChange ManagementCustomer EscalationStrategic Account PlanningInternational Teams
Education

Technology + human understanding.

Postgraduate Certificate in Psychomarketing & Business Growth

Florida Global University · 2024

Computer Engineering Degree

University of Alcalá · Spain

Technical Engineering in Management Information Systems

University of Alcalá · Spain

Electronics & Telecommunications Engineering

Gheorghe Asachi Technical University · Romania

The profile in one sentence
“A customer-focused technology leader who connects business, technology and people to turn complex transformation into meaningful outcomes.”
Spanish — NativeRomanian — NativeEnglish — C1Italian — AdvancedGerman — IntermediateFrench — BasicJapanese — Basic